Phone Bank Scams

Alert message sent 16/03/2019 09:26:00

Information sent on behalf of Cheshire Constabulary

Fraudulent phone calls are used by scammers to either gain access to your bank accounts or sensitive information.
Please follow the advice below to prevent yourself falling victims to these tactics.
• Police or Banks will never ask you to confirm your PIN or sensitive information. They will also never ask you to withdraw money, Purchase any high value goods, or tell you that they are coming to collect any purchased items from your home address. If you suspect a phone call relating to any of these circumstances you should hang up immediately.

• Sometimes Scammers may use withheld or unrecognised phone numbers. You should always verify the validity of the call before handing over personal details. For a bank you can ring the number on the reverse of your bank card. For the police you can ring 101. This should be done either by using a different phone to the one the call has been received on, or by waiting at least 5 minutes once you have ended the phone call. This is because Scammers may be able to hold the phone line open, this gives the impression that the phone line has been cleared, and a new phone call has been connected, when in reality the scammer has kept the same call open and pretends to be a different person to continue the scam.
• If you are concerned you should contact your bank or the police ( In the same way mentioned above) to investigate an potential fraudulent activity.
• Also you can also contact actionfraud to look report potential fraud or to ask for advice.
Message sent by
Chris Hodgson (Police, Community Support Officer, Warrington)

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