Alert message sent 26/01/2020 08:14:00

Information sent on behalf of Cheshire Constabulary

Hello resident,
                      below are several current scams to be aware of;
Warning: Scam calls claiming they are from BT
Halton consumers have been receiving unsolicited telephone calls claiming that their internet would be ceased/terminated in 24 hours, as a problem had been detected. The messages are pre-recorded messages.
Do not proceed with both listening and pressing the various options given. Do not give any personal details, this is a scam.
Warning: Scam email regarding Apple iTunes cards/vouchers
A Halton resident has received an email, which gave the impression it was from a family member about arranging a present for their niece.
The email then goes on to state their niece would like £300 of Apple iTunes vouchers/cards. The email explains that they should reply to the email with pictures/photo messages of the unique codes on the Apple iTunes vouchers/cards.
This is a scam, consumers should also be aware of similar variations of this scam.  
 Warning: Scam phone call claiming to be from OFCOM
A Runcorn resident has this morning received a scam phone call pretending to be from OFCOM and claiming that her email account had been hacked. The call was automated and the resident was asked to press 1 to speak to somebody. This is a scam and if the resident had pressed 1, she would have been asked for her personal details or she would have been connected to a high cost premium number.
There is a second OFCOM scam that people need to be aware of,where a scammer calls to say there is an outstanding bill or payment for the recipient's phone or broadband service and that they will be disconnected if payment is not made.
OFCOM is the regulator for the communication services such as broadband, home phones and mobiles. They do not provide broadband or email services and they will not know if your email account has been hacked or if you owe money to your phone or broadband provider.
If you receive either call from OFCOM, put the phone down.
 Warning: Scam email about a TV licence refund
A Halton resident has received a scam email telling her that she is due a refund of her TV Licence. The scammer has used an image taken directly from the genuine TV Licensing website.
The email invites the recipient to click on a link in the email to apply for the refund - the link has nothing to do with TV Licensing. The scammer will use the link to get your personal information.
TV Licensing does not ever email people to say they are due a refund. If you want to check that status of your licence or change your method of payment go to the TV licensing website.
Hope this information is of use?
Many thanks
Paul Mines
PCSO 7526

Message sent by
Paul Mines (Police, Community Support Officer, Widnes PCSO)

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