It is often the generosity of local people giving their own time and commitment through volunteering that means that many voluntary led organisations, groups and clubs are able to deliver projects and hold events and activities that make a real difference in our communities.
If you are considering becoming a volunteer and need some information and help identifying volunteering opportunities, or are considering providing volunteering opportunities, please visit the Chester Voluntary Action website
Volunteers needed to assist bowlers with sight loss
The Walled City VI Bowling Club is looking for volunteers to assist crown green bowlers with sight loss. This support is needed for weekly bowling sessions between May and September 2018 (Thursdays 11am – 1pm). Tasks include being a sighted guide to bowlers with sight loss, assist bowlers with verbal directions and prompts on the bowling green and providing clear audible descriptions of each game.
For further information please contact: Vision Support on:
volunteers who are able to spend some time supporting local people by carrying out practical tasks.
These tasks could include:
- Picking up and delivering essential shopping items
- Help with dog walking
- Help with transport to health appointments or social clubs/groups
- Collecting prescriptions
You could be part of our befriending team, going round to a customers house, once a week for a couple of hours for a chat and some company.
We have also started three new lunch clubs. Greenbank and Sandiway Manor lunch clubs are running every Tuesday 11-2 for the elderly in our community to tackle social isolation and loneliness. And our newest venture is called Happy Mondays, starting at the end of June Happy Mondays is a lunch club that will provide a meal and activities for adults 50+ with learning disabilities. Any help is welcomed for these, including transports or providing support throughout the day.
You can register for a range of different tasks that you are prepared to help with and let us know what your availability is. All volunteers are required to have a full DBS check, are trained and provided with ID and any equipment that may be required.
If anything here has caught your eye and would like more information then please get in touch with the Well-Being Coordinators Emma or Holly
Age UK - Money Matters Project
Do you have good organisational and listening skills? Would you like to make a massive difference to someone who is having difficulties in organising their Money Matters due to money related issues which they are struggling with?
Volunteer - Money Matters Mentors are urgently wanted
We are looking for volunteers to visit people aged 55 years and over to provide support to them primarily to reduce their outgoings and maximise their income. Other actions could be to:
- Set up a filing systems, organising paperwork
- Produce a personalised budget
- Help organise payment of household bills, setting up direct debits/standing orders
- Manage small debts and arranging payment plans
- Identifying and transferring to cheaper service providers
- Provide training on basic book keeping to those not used to running a household budget (possibly due to loss of a partner/partner has dementia and they’ve never done the household accounts before)
The role of a mentor has no stipulated hours as appointments are made to flexible to fit into our mentors own schedules. Any home visits undertaken are only carried out during normal office working hours (between 9 and 5 Monday to Friday). A full DBS check will be required to undertake the role of a Money Matters Mentor and training providing shadowing opportunities are provided for this role. Out of pocket expenses such as mileage and parking expenses are repaid for this role.
If you would like further information about this role please get in touch with either Hazel or Linda:
Age UK Cheshire
Age UK Cheshire provides a range of care and support services to empower and enable older people to continue to live full and active lives, to participate in community activity, and to remain in good mental and physical health for as long as possible. Our Day Services aim to relieve isolation by promoting independence and integration into social circles. They are ideal for older people who like to get out of the house now and then to join activities and make new friends. We are looking for volunteers to help in our Day Services.
Older People’s Activity Volunteer
You will be friendly, kind and caring, previous caring experience is not required just an interest in spending time with older people. Patience and listening skills are essential.
You will be:
- Interested in helping older people
- Friendly with a good sense of humour
- A good listener
- A team worker
Main tasks for this role are:
- Helping with activities and crafts
- Playing board / card games with clients
- Help serving refreshments
- Giving support and friendship to clients
The Day Services Activity Sessions run on a Tuesday, Wednesday and Thursday in Ellesmere Port, Chester and Northwich. Opening hours are typically 10am – 3pm. We are grateful for any help between these hours.
We are also looking for an Older People’s Activity Group Leader for our Ellesmere Port Service and a Volunteer Minibus Driver working from our Hartford centre. If you would like any more information about these roles please get in touch with Chris Rees, Day Services Development Officer:
Volunteer drivers needed to support Children's Services
A Volunteer Driver Scheme is being run in partnership with Cheshire West and Chester Council to provide essential transport for young people and adults who need support travelling to their place of education/care service. If you are interested in supporting/would like more information about this volunteering opportunity please:
A unique volunteering opportunity at Chester Castle
A chance to get involved in an exciting new pilot heritage experience in Chester. Chester Castle will be opening its doors to the public this summer (20 July – 3 September) and we are looking for volunteers aged 18+ to engage with visitors and to enhance their experience.
- To welcome visitors to Chester Castle and to engage visitors with the site and its place in Chester’s history
- To act as a guide in the 12th century Agricola Tower
- To patrol the grounds, offering information and assistance to visitors as required
- To assist with craft activities / object handling and other family events as necessary
- To gather visitor feedback
- To support marketing and promotion activity
- To encourage donations
- To assist a member of staff from Grosvenor Museum to open/close the Castle at the start and end of the day, and to transport goods from one site to the other
- Excellent communication skills with a wide range of groups and individuals
- An interest and enthusiasm in history and heritage
- Delivering craft activities / object handling (desirable)
- Ability to work on own initiative
- Ability to work as part of a team
- Smart and presentable
- Flexible and adaptable approach
- Pleasant and helpful personality
- Being a part of a brand new heritage experience in Chester at its outset
- An opportunity to develop connections within Cheshire West and Chester Council and with professionals in the Arts, Archaeology and Heritage sectors
- Experience that can be used to enhance your CV
Volunteers with be provided with a radio and ID tag, and will be given a full induction. Unfortunately, we will not be able to cover expenses.
- The Castle will be open six days a week Tuesday – Sunday (and on Bank Holiday Monday on 28 August). You will be required to commit to one or two days per week, ideally for the duration of the 6-week opening period
- Shifts are 10am – 5pm Tuesday – Saturday, 12.30pm - 4.30pm Sunday. The Castle will be open to the public 10.30am – 4.30pm Tuesday – Saturday, and 1pm – 4pm on Sunday to allow us 30 minutes at the beginning and end of the day to set up/tidy away.
How to apply
Please visit the West Cheshire Museums volunteering page, where you can apply via our online form or download and print a paper copy.
If you would like further information about this opportunity, please contact:
Carers Trust 4all CarerLinks - Volunteer Befriender
CarerLinks is a lottery funded project that identifies unpaid carers within the community who may benefit from our free service.
To compliment the service we are looking for Volunteer Befrienders who can possibly spare a couple of hours on a weekly or fortnightly basis by either:
- Visiting carers in their own homes
- A weekly telephone call to a carer
- A social visit to a café and a cup of tea
- Accompanying a carer to a social activity or supporting them with a shared hobby
- A first class induction, training and support along with reimbursement of local travel expenses
- A reference to future prospective employers
- An opportunity to make a real difference to an individual on a one to one basis
- A chance for you to meet some new people and make new friendships
To find out more information, contact Rachel Heyhoe:
Cheshire Restorative Justice and Mediation Hub
Remedi are a charity who provides a restorative justice and mediation service across Cheshire.
Restorative Justice is all about helping people to communicate following a crime. It provides victims with a chance to explain the impact of the offence and ask questions and it helps offenders to explain their actions and offer an apology. Involvement in Restorative Justice is voluntary and confidential.
Mediation helps those experiencing conflict to communicate and find a way forward to address the individual needs of all parties. Involvement is voluntary and confidential
- Work with victims of crime AND offenders in a none judgmental way
- Work with families and communities in conflict in a restorative way
- Commit to 100 hours volunteering, this is usually during the day or early evening, Monday – Friday
What we need:
- People who can listen to others
- People who want to help other people
- People who are motivated to make a positive change in people’s lives
- People who want to use the skills they already have, and build on them
- People who want to help us develop the service and raise its profile
- Full driving licence and access to a vehicle essential
What we can offer you:
- Huge degree of satisfaction. You will be helping people
- All out of pocket expenses
- The opportunity to work within a passionate and committed team
For further information, or if you are interested:
Catch 22 is recruiting volunteers to support young people across the Cheshire West and Chester area now.
Volunteers urgently needed for the following two positions:
- Volunteer Drivers to help transport young people to/from group sessions. Volunteers must be willing to travel to sessions across Cheshire West and Chester.
- Volunteer Peer Mentors (aged 16-25) to support young people.
For further information or to apply please contact Gemma Godfrey, Volunteer Coordinator Catch 22:
Information, Advice and Support Service
We are currently recruiting for volunteers for our new Training Course in January. We are in need of new volunteers to help us support parents and carers of children with special educational needs and to support young people with special educational needs. Our trained volunteers support parents and carers and young people to make decisions about their child’s or their own education and enable them to become partners with professionals. Our volunteers do not make decisions on behalf of parents, carers or young people. Our aim is to provide an impartial source of independent advice and support and to support our volunteers to empower parents, carers and young people. We ask new volunteers to commit to supporting us in our work for a minimum of 6 months after completing the initial training course. We pay all expenses.
After the initial training course a volunteer may help a parent/carer or young person with:
A volunteer may also help out at:
- viewing schools
- completing forms
- accessing the assessment procedure for Education Health and Care Plans
- accessing Personal Budgets relating to Education Health and Care Plans
- preparing for school meetings and annual reviews and helping them to express their concerns during the meetings.
- explaining the education system, the structures and roles of professionals and any confusing terminology
- signposting to any relevant literature or other organisations that may be able to help
For more information please call 0300 123 7001 or email email@example.com
- parent/ carer information days
- administration work in the office.
Vision Support support people with a sight impairment and we have volunteering opportunities in the following areas:
For further information:
- Group Supporter/Organiser – To assist in organising and running support groups and social clubs, which may take place once a week (dependent on frequency of club)
- Home Befriender – To visit people at home who may be housebound or live alone, and ensuring that they are receiving any other services that they may need.
- Telephone Befreinder – To chat on the phone to people who may be housebound or live alone, and ensuring that they are receiving any other services that they may need.
Volunteer for NYAS
- Do you want to make a difference to a young person's life?
- Do you have 1- 4 hours per month to spare?
Why not volunteer as a mentor/befriender for NYAS as an Independent Visitor for children and young people in care.
As a volunteer you will:
- Have fun
- Offer support and a listening ear
- Maybe share a hobby, sport or interest
- Take young people on outings e.g. cinema
- Be a positive influence in a young person's life
- Help build self- esteem and confidence
You don't need any special qualifications. We are looking for reliable and dependable people from all walks of life.
- Provide training and ongoing support
- Pay expenses to a set limit
NYAS is a charity promoting the rights of children, young people and vulnerable adults.
For more information on this rewarding role please contact:
You can also find out more in the following places:
Food Bank Blacon
Supporting Holy Trinity Church and Foodbank. Volunteers needed to help deliver summer activities and at the food bank.
For further information or register your interest in volunteering:
Beanstalk is a national literacy charity that recruits, vets, trains and supports volunteers to work in primary schools with children who have fallen behind with their reading. Our vision is a nation of confident children who can read and grow up to lead successful lives. We are currently looking for volunteers in Stoke-on-Trent, Staffordshire and Cheshire and would like you to consider volunteering for us. Alternatively, you may wish to pass our details to someone you know, who might wish to volunteer for us. To find out more information or to apply:
If you would like to get actively involved in archaeology, have some time free during the week and are able to make a regular commitment, then you may be able to take part in our work. No previous experience of archaeology is necessary. This is also an opportunity for archaeology students to meet some of their course requirements for practical work.
The Lions Club of Chester
Do you have time to help your local community? Chester Lions are looking for new members, their meetings are held at:
- The Cheshire Regiment Association Club, The Castle, Chester, CH1 2DN
For more information:
Waste reduction volunteers
If you are passionate about reducing waste, we would like to hear from you. CWAC is on the hunt for volunteers to advise and empower local residents to reduce waste, compost at home and make the most of leftover food. The team of dedicated Waste Reduction Volunteers attend road shows and deliver talks throughout the area, speaking to people about home composting
and food waste reduction
. If you think you have what it takes to become part of our friendly, enthusiastic team please contact the Volunteer Coordinator on 0300 123 8 123 for an application form or apply online
Save the Family are looking for new Trustees
Save the Family provide a safe community environment combined with basic support to homeless and troubled families where safeguarding of both children and vulnerable adults is absolutely paramount.
Save the Family are recruiting new Trustees. For more information:
Join our fantastic team of existing volunteers who have been opening their own homes up to homeless young people since 2008.
- Offer your spare room(s) for 1 to 3 nights at a time to young people who present as homeless to cheshire west housing team in an emergency due to reasons such as family breakdown, domestic violence, eviction, finances and emotional troubles.
- You will offer them a safe breathing space for up to 3 nights, giving a bed for the night from around 5.30pm to 8.30am plus basic evening meal and breakfast in the morning and access to bathroom facilities
- You will also provide a listening ear
- Expenses payment of around £10 per stay to cover food and board.
- Assessment process includes home visits from our dedicated staff team, DBS check and references.
- All young people are fully risk assessed prior to placement and we do not accept young people under the influence of drugs, alcohol or any other factors which would make us feel they would not be safe in your home.
- Full training provided and 24 hour help line
- To apply please complete attached application form and return to firstname.lastname@example.org
- Or ring Claire Litherland on 07740080715.
- Volunteer application pack (PDF, 1MB)
Cheshire West Eating Support Team (C.W.E.S.T)
C.W.E.S.T is Cheshire West eating Support Team. We run self help support groups and therefore looking for volunteers to help facilitate the two monthly meetings. One for those with eating disorders and one for their carers, whether they be parents, partners or friends.
As a facilitator you may have had an experience with an eating disorder or careered for someone who has. However, this is not a requirement, as it is more important that you mare a good listener, empathetic and patient. If you have a couple of hours a month and would like to support these groups or would like any more information or an informal chat please contact Helen Davies for more information:
Skills and Employment Volunteering
Volunteer Employment Mentor Opportunities
Volunteers will work out of their local Work Zone
providing one to one support to an individual (or individuals) looking to secure employment.
They help with such things as job searching, IT, interview tips, overcoming barriers into employment. They work with their mentees to help them to establish an action plan, then support and empower them towards achieving their aims.
Training is available, including the possibility to gain a Level 2 qualification in Mentoring.
Applicants should be able to provide a long term commitment to this role as mentees are offered a minimum of 30 hours support should they require it.
Volunteer IT Support Opportunities
Volunteers may be required to support an IT Tutor in the delivery of a computer course in one of the local Work Zones
in Ellesmere Port, Chester, Northwich, Winsford.
Working with a Tutor, volunteers be working with learners in whole groups, or on a one to one basis.
Applicants must be willing to undergo an IT qualification if not already achieved.
Volunteer Administration/Reception Opportunities
Volunteer Administrators/Receptionists will work out of our busy local Work Zones
based in Ellesmere Port, Winsford or Northwich.
Each day will be different. Successful applicants would be meeting and greeting visitors and users of the Work Zones, dealing with registration paperwork, signing in sheets, typing letters, updating notice boards, photocopying etc. Good IT skills would be an advantage, but training opportunities will be available, some of which may result in a nationally recognised qualification.
Volunteer Learning Support Tutors (maths, English, IT and Family Learning)
Volunteers may be required to support a course in one of the local Work Zones
, or at a community venue in the Cheshire West area (e.g. Ellesmere Port, Chester, Northwich, Winsford).
Working with a Tutor, volunteers will assist in the delivery of courses working with learners in whole groups, or on a one to one basis.
Applicants must be willing to undergo an Adult English or maths qualification at level 2 if not already achieved.
Minerva Arts runs four Youth Theatre groups across Cheshire West; two in Chester, one in Neston and one in Malpas. In order to keep our services as reasonably priced as possible we rely on volunteers to support our trained and professional drama leaders to run brilliant sessions for young people. We are currently looking for volunteers to support our new Neston and Malpas groups. This opportunity is ideally suited to anyone wishing to gain more experience working with young people or kick start a career in the arts. To find out more, please get in touch.
British Red Cross Emergency Response Co-ordinator
Can you keep a cool head in a crisis?
As an emergency response volunteer you would help people in need and have a special role to play in supporting the emergency services. You will be providing much-needed practical and emotional support to individuals, as part of an emergency response team, in support of category 1 and 2 responders and other agencies following an emergency or major incident. Volunteers must be able to reach Birchwood Fire Station within 30 minutes of being called out and ideally be a car owner/driver. For more information and to apply:
and then select A24 - Emergency Response - Fire and Emergency - (FVS) - Cheshire.
The Cinnamon Trust
The Cinnamon Trust is the national charity for the elderly and terminally ill and their pets. They seek to keep owner and pet together for as long as possible with the help of a national network of volunteers who assist when day to day care poses a problem. Their aim is to relieve the owners of any worry concerning the welfare of their pets both during and after their own lifetime making us unique amongst charities. All volunteers help in the ways that are most appropriate to them. Teams take it in turn to visit housebound owners, to take dogs for walks, volunteers foster pets as one of their family when owners face a spell in hospital, they take pets to the vet, clean cages out. They take any problem posed in day to day care of pets. For more information contact Sally:
Cheshire West Citizens Advice
Cheshire West Citizens Advice are an advice service that help people resolve a wide range of problems from employment, benefits, housing, immigration and debt amongst others, by providing information and guidance to those in need and by influencing policy makers. The Citizen’s Advice Service has provided free, confidential, impartial advice to anyone on almost any subject since 1939 when it was established as an emergency war service. Cheshire West Citizens Advice would not exist without their fantastic team of volunteers that regularly give their time, dedication and enthusiasm. All of their front line services are delivered by volunteers.
Cheshire West Citizens Advice are always looking for more volunteers to continue to support the increasing volume of clients they see on a weekly basis and to be there for the clients across all our various available channels such as telephones, webchat, email and face to face. There are a range of roles available:
- Volunteer Support Worker - some of our volunteers have additional needs and need a volunteer support worker to enable them to do parts of their role
- Telephone Adviser – these volunteers man our phone lines answering calls from clients on a variety of issues. Again our telephone advisers are highly trained and offer brilliant service to those that cannot visit a centre.
- Webchat and Email Adviser - these volunteers respond to online enquiries from people that need our advice services. They are highly trained to be able to break down issues and offer tailored advice
- Centre Support Volunteer or Meet and Greet Volunteer – these volunteers manage our waiting rooms making sure clients are comfortable , do admin support for the centre and do initial checks on clients to help the volunteer adviser.
If you are interested, or for more information:
- Telephone Hailey Wood: 01244 503945
Action Hearing Loss
(Formerly known as RNID) is looking for volunteers to support their Cheshire based information officer, getting out and about across the region and providing information on deafness, hearing loss and tinnitus to deaf and hard of hearing people, their families, carers, community groups and professionals, encouraging independence and reducing feelings of isolation.
The charity has regular information stands in the libraries across Cheshire West and Chester which would benefit from an extra pair of hands. If you like talking, consider yourself to be friendly and approachable and have an interest in hearing loss and information, come and spend an hour or two with us answering questions from visitors to the stand and handing out leaflets as appropriate. In return you will receive training, reimbursed expenses and a great experience! Location is flexible – we are open to visiting anywhere that would benefit from our information and welcome any feedback and suggestions. The length of each information session can vary too, from a few hours a month, to a full day a week. The level of commitment depends entirely on you.
For more information:
Brightlife has opportunities for Volunteer Community Connectors to work in our social prescribing areas of Winsford, Chester and Malpas.
Brightlife is a Big Lottery funded partnership set up to improve the lives of older people across Cheshire West and Chester by reducing social isolation.
As a Volunteer Community Connector, you will support the work of team, by providing practical support to the older people we work with. Our Community Connectors choose the ways in which they would like to support our Social Prescribing Co-ordinators, depending on their own interests and skills.
The ways in which Community Connectors help include:
- Accompanying Co-ordinators on home visits to help individuals set and reach their goals
- Transporting an individual to somewhere in the local community
- Assisting Social Prescribing Co-ordinators with regular drop-in sessions
- Accompanying an older person on their first visit to an activity or service and staying with them
- Visiting or making telephone contact with an older person
- Being involved in events to promote the social prescribing service
- Acting as an ambassador for Brightlife within your local community
To find out more information, contact Lynne Humphries:
Forever Hounds Trust
Forever Hounds Trust is the leading greyhound rescue charity in England and Wales independent of the greyhound racing industry. They are dedicated to the rescue, rehabilitation and rehoming of greyhounds and lurchers, and re-home around 500 of these special dogs every year.
The charity is seeking volunteers across Cheshire to help with dog walking, home visiting, transportation, events and much more! For more information contact Anna Claxton, Volunteer Co-ordinator:
CLIC Sargent Cancer support for the young
Cards for Good Causes - Retail Volunteers
Once again this Christmas CLIC Sargent is partnering with Cards for Good Causes to help raise money to support their work. They want this Christmas to be their most successful to date but they need you!
From Chester to Plymouth, they need volunteers who can give their time, for one morning or afternoon a week for four weeks between October and December, to help sell Christmas cards to the general public in designated outlets. You’ll be on the front line spreading Christmas cheer and raising money to help us continue our work supporting children, young people with cancer and their families.
Carers Trust 4all - Singing Together groups
Carers Trust 4all are looking for Volunteers to help with their Singing Together groups in Chester, Frodsham and Ellesmere Port. Their Singing Together Groups are specifically aimed at adult carers (any carer over the age of 18). Singing Together offers the chance to meet other people and have fun in a supportive environment. Volunteers will be helping make people feel welcome, engage with participants, helping with refreshments and joining in with the session. They are looking for volunteers who are caring, friendly, and approachable. You don’t need to be a good singer, just somebody who enjoys listening to music and singing along to familiar tunes.
Their groups are listed below:
- Ellesmere Port: Wednesday 1.30pm - 3.30pm at Trinity Church
- Chester: Thursday 1.30pm - 3.30pm at Quaker Meeting House
- Frodsham: Friday 10am - 12pm at Frodsham Community Centre
Cheshire West, Halton and Warrington Youth Offending Service
Volunteers wanted to support:
- Referral Order Panels
- Reparation Projects
- Girls and Young Women Mentoring Scheme
- Young people who need help accessing and attending ETE (education, training and employment)
Enhanced DBS and references required. Formal interview, induction; training and team meetings. If you are interested please contact Christine Dunn:
Chester Cathedral in Lego - Lego volunteers needed
Chester Cathdral is rebuilding itself completely out of 350,000 LEGO bricks! We are looking for volunteers to help build the LEGO model. The project started 18 months ago in April 2015 and will last for at least three more years. If you have a passion for LEGO and can spare a few hours every week, please contact Elizabeth Butterworth
Cultural Ambassador for Brio Leisure
If you’re looking to bolster your CV with some interesting and varied volunteer work experience, then you should consider joining our Entertainments team as a Cultural Ambassador!
Not only do you get to meet interesting people and help deliver our ever-growing programme of shows and events, you’ll be having fun and helping out in your community too.
Cultural Ambassadors are here to help raise awareness of the events and shows that Brio Leisure host, and they play a customer service role during events too.
As a Cultural Ambassador, you’ll be:
- Meeting and greeting audiences as they arrive at events
- Checking and validating parking and helping manage late arrivals
- Resolving issues with seating plan and ensuring everyone’s sat in the correct seats
- Monitoring the audience to ensure restrictions around cameras and recording equipment are being observed
You’ll also get to help with the distribution of flyers, brochures and other printed material in the local area to help make the shows as successful as they can possibly be!
In return, you’ll get valuable experience in a customer service environment. It’s also a nice place to work! There’s a good buzz when we’re running events, and you’ll get to meet lots of people, all excited to see the show. You’ll also get to watch any show you’re working on for free, once you’ve helped everyone to their seats! You’ll also be able to save up shifts and “cash them in” for free tickets to shows you’re not working on! So for those that love live music, comedy or theatre productions, becoming a Cultural Ambassador is a great way to indulge your passion without breaking the bank!
To apply, send a copy of your cv to:
Action Against Hunger volunteers
Action Against Hunger are recruiting for volunteers to work with them at Chester Food, Drink and Lifestyle Festival 15 - 17 April 2017 at Chester Racecourse to help raise awareness about the charity while raising much needed funds for our lifesaving programmes around the world. There will be a number of different roles to get involved with over a range of shift times.
For further information:
Volunteering with Oxfam
Oxfam shops play a vital role in the fight against poverty, raising funds to save and change lives all over the world. This is only possible because of people like you.
Become an Oxfam Shop volunteer and - as well as fighting poverty - you'll learn new skills - or develop existing ones. Window dressing, working behind the till, sorting donations, organising pop up shop events, managing our social media - there are lots of options. You will join a friendly team of people at the heart of your community.
For more information about volunteering at Oxfam:
Just So Festival
Just So Festival, organised by Wild Rumpus CIC, have several volunteering opportunities available where you can boost or gain hands-on events and tourism experience within an arts setting.
For more information and to apply: