Chester Bus Interchange

Passengers were able to begin using Chester’s new bus interchange from 30 May. The location of the Bus Interchange is:
  • Chester Bus Interchange, George Street, Chester, CH1 3EQ
The existing interchange by Chester Town Hall closed on the 4 June. The lower part of the Town Hall interchange will remain open for taxis and coaches. This will be the site for Chester’s Northgate Development.
  • Fully trained staff to offer assistance
  • Free customer WiFi
  • Customer Services office fitted with hearing induction loop
  • Closed Circuit TV for personal security
  • Directional signage throughout the facility
  • Colour contrasting seating, bins and timetable displays
  • 13 LCD screens displaying real time or scheduled information located above each stand door 
  • Information Point at the entrance to the facility displaying bus, rail and park and ride services
  • 16 timetable display boards showing timetables and general information such as lost property, health and safety, tourist map
  • Shopmobility telephone information point
  • Real Time Information 
  • RNIB 'Map for All' (Tactile Maps)
  • Ladies Toilets/Baby Changing
  • Men’s Toilets/Baby Changing
  • Accessibility Toilets/Baby Changing 
  • Changing Places Facility
  • Tactile paving for blind and visually impaired  passengers
  • Coffee shop and Newsagent
  • Cycle Stands
  • Rest room for staff and drivers
  • Air / Noise monitoring equipment 
  • Automatic Number Plate Recognition 
  • Flat and easy accessible facility


The following operators will be operating services from the bus interchange; Arriva, Arrowebrook, Avon Buses, Aintree Coachline, D J Jones, National Express , Stagecoach and Townlynx.

Shopper Hopper

For the convenience of passengers, a free shuttle bus service will run from the Interchange to the Town Hall with accessible buses running every 15 minutes from 8am to 6pm.

© 2022 Cheshire West and Chester. All rights reserved.